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Mansfield Building Society: Savings reviews

4.66
Based on 1,338 reviews, last reviewed 28th Jan 2026
350% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Supportive staff We needed to move some pension money and chose an online account but were unsure about it. The lady in the sutton in ashfield branch was most helpful ... Read more Reviewed on: 28th January 2026
Karen 's avatar
Karen

Latest lowest rating:

1

Would not invest with them again. Lack of transparency. They accepted electronic transfers in but did not allow electronic transfers out. Very inconvenient. When they moved my account ... Read more Reviewed on: 21st January 2026
Mansfield lady 's avatar
Mansfield lady

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1338)

Review of the Mansfield Building Society, Savings:

Very smooth and problem free support by excellent kn...

5
Very smooth and problem free support by excellent knowledgeable staff. Reviewed on: 13th May 2025

A society which understands its members and their needs

4
A society which keeps its members informed and seems to have a focus on what as a building society should be its core business - very important to both savers and borrowers. I have found the staff at the 2 or 3 branches I have used to be very helpful and understanding. The range of products seems reasonable and the content of each of the products is clear. Reviewed on: 13th January 2026

easy to access information very helpful telephone co...

5
easy to access information very helpful telephone conversation Reviewed on: 13th January 2026

Easy to open products & helpful phone staff with no...

5
Easy to open products & helpful phone staff with no long waits. Good interest rates. Reviewed on: 13th January 2026

Pity you do not do bank transfer.

4
Pity you do not do bank transfer. I wanted to close my FRB and receive funds by bank transfer, however, you only send a cheque which at present is very inconvenient seeing as in Mid-December I fractured L4 of my spine. So as I have great difficulty moving I had no chance. Luckily one neighbour found out and visited my bank to deposit npmy cheque. I was ready to open a instant access account until I saw cheque and no bank transfer. Shame as I liked Mansfield B.S. Reviewed on: 13th January 2026

Easy and secure online set up :)

5
Very easy to set up new account online, a process which seemed to be very secure. Interest rates as good as they can be given current situation - I remember the heady days of 10%+ in the 1990s!! Subsequent website access has been straightforward and everything is well laid out and clear. Previously, I have had dealings in branch with very professional and helpful people. Reviewed on: 13th January 2026

Mansfield BS offered a great savings product

5
Mansfield BS offered a great savings product which was easy to apply for and setup. It has been problem free and our interactions with the Society have been clear and helpful. Reviewed on: 13th January 2026

Excellent service when you go in branch, Opening tim...

4
Excellent service when you go in branch, Opening times could be better. Reviewed on: 13th January 2026

Postal accounts

5
No problems using the postal accounts Reviewed on: 13th January 2026

Excellent customer service.

5
Excellent customer service, great products, competitive interest rates with excellent customer service Reviewed on: 13th January 2026

MBS staff are always helpful

5
The staff at Mansfield Building Society are always helpful, friendly and give good advice. Nothing is ever to much trouble. They go above and beyond good customer service Reviewed on: 13th January 2026

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