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Mansfield Building Society: Savings reviews

4.65
Based on 1,416 reviews, last reviewed 5th Mar 2026
364% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026
Hazel C's avatar
Hazel C

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

In branch service review

5
Personal service and old-fashioned values. Claire at the Mansfield branch was brilliant. Reviewed on: 9th August 2024

In branch service review

5
Excellent service, friendly staff, couldn't do enough - I'm very thankful, brilliant. Reviewed on: 9th August 2024

In branch service review

5
Friendly - sorts all problems with patience. Nice staff. Reviewed on: 9th August 2024

In branch service review

5
Helen and Claire in the Mansfield branch were excellent. Reviewed on: 9th August 2024

In branch service review

5
Very frendly, informative staff. Reviewed on: 9th August 2024

In branch service review

5
Efficient, professional, friendly. Reviewed on: 9th August 2024

Quite happy.

5
Quite happy with the savings experience and like to save with a local institution. However, I needed a mortgage quite late in life (over 70) and my broker found me one with a different building society. Hence I needed to withdraw all my savings with MBS. Will probably use MBS in the future for savings once the upheaval of moving etc has settled down. Reviewed on: 8th August 2024

Helpful and friendly customer service

5
Helpful telephone call giving information about best account and how to close account and open a new one. Reviewed on: 8th August 2024

Excellent service very competitive rates.

5
Excellent service very competitive rates. Still have funds with the society just needed some funds for retirement Reviewed on: 8th August 2024

Good service and good savings products

4
The account opening process was very straightforward and I'm pleased that Mansfield Building Society offer competitive savings products to reward savers. Reviewed on: 30th July 2024