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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Staff are very friendly and knowledgeable.

Staff are very friendly and knowledgeable. Helped me select a product that suited my needs. Reviewed on: 26th January 2026

Friendly and helpful.

Friendly and helpful. Not a long wait. Local branch. Reviewed on: 26th January 2026

It's always a delight to deal with The Mansfield.

It's always a delight to deal with The Mansfield. They couldn't be more friendly and helpful on the phone. Always a joy, never a chore, first rate organisation. Reviewed on: 26th January 2026

Prompt Response

Sent a postal application for a new savings account and the response was very prompt Reviewed on: 26th January 2026

Easy to use.

Easy to use. Easy to get started Reviewed on: 26th January 2026

New to Mansfield BS.

I was a new customer a few months ago and they were very good setting up an account for me and explaining what products were on offer. Since then if I go into branch I find the staff very helpful with any queries I might have. Reviewed on: 26th January 2026

Great building society

Friendly staff very helpful nothing is too much trouble very polite Reviewed on: 26th January 2026

Good Local People

Just good local people who care and show great customer service Reviewed on: 26th January 2026

A friendly experience.

A no hassle experience with support from friendly staff if needed. Reviewed on: 26th January 2026

Very kind and empathetic staff in the Chesterfield b...

Very kind and empathetic staff in the Chesterfield branch . Helped me open an account after a bereavement . They were extremely generous with their time and gave good advice . Thankyou . It was a very positive experience . Reviewed on: 26th January 2026

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