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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1417 reviews)

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4.65

Based on 1,417 reviews, last reviewed 6th Mar 2026

366% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

The Mansfield Building Society The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1417)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Efficient

I always find the staff friendly and helpful. The investment rates are very good, I have recommended to my friends, who have opened accounts too. Reviewed on: 10th December 2023

transfer of isa

friendly and professional staff. Easy to get to speak to staff on phone. Efficient transfer of isa from another provider Reviewed on: 9th December 2023

Very pleasant & helpful staff

Had to ring twice whilst trying to make an ISA transfer into Mansfield (not their fault) but they took on the problem & facilitated the transfer. Reviewed on: 9th December 2023

OPENING OF DUAL ACCESS SAVER ISA (ISSUE ONE)

Opened this account approx 13th of November doing an ISA transfer from Yorkshire Building Society, who contacted me to say they would be sorry to loose me , but account was closed and interest paid up till the 16th of November with funds transfer to The Mansfield. Then got contact from yourselves saying account now open, but from the 21st of November, which means 6 days of interest lost !, approx £65, not happy, none of this mentioned when opening the account. Reviewed on: 9th December 2023

Reply from Mansfield Building Society Thank you for sharing your feedback. As part of a review into our ISA processes, we have recognised that transfers made by cheque may experience a slight delay compared to those made via electronic payment methods due to the time it takes for the cheque to be posted and cleared through the banking system. In light of this review, we are contacting affected customers directly over the course of the next few weeks and will be in touch with you shortly. Response date: 18th December 2023

Local provider

Professional and courteous staff members Reviewed on: 9th December 2023

Account not closed

I moved my money to an even better account and put in more money, so I was surprised to be asked why I had closed the old account. Reviewed on: 9th December 2023

Straightforward deal

Telephones answered almost immediately, no « your call is important to us ´going on forever. The three staff I spoke to were knowledgeable , polite and did human speak. Reviewed on: 8th December 2023

It is good to speak to a human being

Easy to open account. Staff pleasant Reviewed on: 8th December 2023

Friendly staff 5 stars

Good all round service and friendly staff Reviewed on: 8th December 2023

very good in part

customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

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