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Marsden Building Society: Mortgages reviews

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4.63
Based on 127 reviews, last reviewed 5th Jan 2026
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
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5%
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2%
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Latest highest rating:

4

Very positive but took a long time to process. Very positive but took a long time to process. Reviewed on: 23rd December 2025
Lindsey D's avatar
Lindsey D

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026
Chris C's avatar
Chris C
Visit provider site Read all reviews See your review

About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Marsden Building Society Mortgages reviews (127)

Review of the Marsden Building Society, Mortgages:

Amazingly personal experience from start to finish o...

5
Amazingly personal experience from start to finish of applying for and then renewing mortgage products. Extremely rare in this age of automation. I spoke to and corresponded with individuals at every step who made things easy and accessible. made me feel like I was being personally supported. Reviewed on: 28th January 2025
P's avatar
P

This was a terrible application process.

2
This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal communication. Reviewed on: 5th January 2026
Chris C's avatar
Chris C

Very positive but took a long time to process.

4
Very positive but took a long time to process. Reviewed on: 23rd December 2025
Lindsey D's avatar
Lindsey D

In branch service review

5
Staff good, Chatty and good service. Reviewed on: 1st December 2025

Clear information, quick to respond.

5
Clear information, quick to respond. A genuine pleasure to deal with. Reviewed on: 26th November 2025
William M's avatar
William M

Marsden Building Society Superb Service

5
Dealing with everyone at the Marsden Building Society has been a dream! We've switched product with them and everything was so simple and hassle free. Well done to everyone involved Reviewed on: 17th November 2025
Christopher C's avatar
Christopher C

Interest Only Mortgage for a Retired Couple

5
We required a relatively small mortgage a) due to buying a new home - down sizing and b) we are both retired. Mansfield was approached by my Financial Adviser who obtained a mortgage offer in principle. once all the necessary documents requested were supplied Mansfield proceeded to evaluate our application further. Although this aspect did seem to take time to be verified we were eventually formally offered the mortgage we were seeking. As a retired couple we were able to secure an Interest Only Mortgage over 20 years. We are also able to make annual 5% over payments annually. We are now just waiting for our property to be completed by the builder before we activate our relatively small martgage, thanks to Marsden Building Society Reviewed on: 11th November 2025
Nigel B's avatar
Nigel B

In branch service review

5
Mane provided excellent information about the insurance policy and its always a pleasure to visit the branch. Reviewed on: 7th November 2025

Single point of contact and easy communication.

5
Single point of contact and easy communication. Reviewed on: 5th November 2025
Simon J's avatar
Simon J

Very approachable staff members.

5
Very approachable staff members. Reviewed on: 4th November 2025
R K Pedley 's avatar
R K Pedley

Competitive but slow

3
The rates offered were very competitive but the process of applying was very slow. They constantly asked for more information and documentation rather than requesting everything upfront. Reviewed on: 2nd October 2025
Pete's avatar
Pete

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