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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (127 reviews)

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4.63

Based on 127 reviews, last reviewed 5th Jan 2026

700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

4

Very positive but took a long time to process. Very positive but took a long time to process. Reviewed on: 23rd December 2025

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Marsden Building Society Mortgages reviews (127)

Review of the Marsden Building Society, Mortgages:

SO PLEASED TO HAVE BEEN INTRODUCED

My wife and i were introduced through a mortgage advisor (Berkley Vittoria) and have been impressed with them and yourselves at every step of switching our mortgage. This has eased our immediate financial future and also shown us that we are now in safe hands with excellent communication at every stage even with our most basic queries. Thank you for being there at this interesting time and thank you for the service we have received. Reviewed on: 29th March 2021

No worries

No worries all sorted in fare time. Reviewed on: 30th October 2024

Marsden mortgage experience: Stress free

Marsden are professional and made the mortgage process stress free. Knew where we were every step of the way. An excellent experience. Reviewed on: 22nd September 2024

Daniel Morley the underwriter has been first class.

Daniel Morley the underwriter has been first class. flexible, excellent communication, and ability to move quickly for this urgent case. Reviewed on: 2nd September 2024

My experience dealing with Marsden was absolutely ou...

My experience dealing with Marsden was absolutely outstanding and super efficient. Reviewed on: 8th August 2024

Great staff

Sahdiya our mortgage advisor was so helpful and kept us informed as we moved through the process. We were passed on to Emily and again we were dealt with politeness etc. Reviewed on: 30th May 2024

Until now I hadn't even heard of Marsden BS.

Until now I hadn't even heard of Marsden BS. My Financial Advisor had previously used Marsden and suggested we look at their products. Our situation is quite unique as we are both in our 60's and needed an interest only re-mortgage. All the team at Marsden have been so polite, professional and very prompt with all correspondence. Reviewed on: 17th May 2024

Overall satisfactory but communication was poor / li...

Overall satisfactory but communication was poor / limited, the adviser portal is very limited and kept timing out which is frustrating Reviewed on: 16th April 2024

Excellent prompt communications, very professional b...

Excellent prompt communications, very professional but friendly and helpful Reviewed on: 8th April 2024

Marsden Building Society

Friendly and professional Branch staff. Reviewed on: 14th March 2024

Great customer support, easy to understand where we...

Great customer support, easy to understand where we are and plan for the future. The staff are always very friendly and welcoming in our lovely local branch (and nice to actually have a physical branch to attend!) Reviewed on: 14th March 2024

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