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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (131 reviews)

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4.94

Based on 131 reviews, last reviewed 8th May 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

5

Angela Jones 5*! Angela Jones 5*!!! I'm a first time buyer so I needed some hand holding, Angela was absolutely fantastic. We had issues with our solicitors and estate... Read more Reviewed on: 8th May 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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About this product

Melton Building Society Independent Mortgage Advice reviews (131)

Review of the Melton Building Society, Independent Mortgage Advice:

Angels Jones provided us with a five star service!

Angela Jones provided us with a five star service. Every step through our self build loan application was explained well and the process was made as simple as possible. Thank you Angela :-) Reviewed on: 6th May 2025

Reply from Melton Building Society Great feedback, thanks Sukh! Response date: 7th May 2025

Very impressed with The Melton & Angela in particu...

Very impressed with The Melton and Angela in particular. We had a complicated mortgage application, after trying 6x other advisers we found Angela who was the only person who could resolve our needs. I would fully recommend Angela. Reviewed on: 25th November 2024

Reply from Melton Building Society Delighted to hear this, thanks Fraser! Response date: 26th November 2024

Generally good

Generally good, more guidance on expectations for the initial discussion would have been useful as I was not initially aware of all the information and documents I needed to have available which lead to delays and some frustration Reviewed on: 31st October 2024

Reply from Melton Building Society Thanks Matt, the feedback is appreciated and we will review your comments going forward. Response date: 7th November 2024

I have found working with Angela Jones extremely easy.

I have found working with Angela Jones extremely easy. She has been very approachable and professional throughout the process and answered all my questions and requests without delay. Great knowledge of the industry and requirements. Reviewed on: 28th October 2024

Reply from Melton Building Society Great feedback, thanks Thomas! Response date: 7th November 2024

Laura Burrows was fantastic in getting the right mor...

Laura Burrows was fantastic in getting the right mortgage product for us despite numerous other lenders unable to do so, even my own bank couldn’t help. I have been with my Bank for 37yrs however Laura provided much better service and information. Thank you Laura. Reviewed on: 21st October 2024

Reply from Melton Building Society Delighted to hear this, thank you Nadeem! Response date: 22nd October 2024

Laura Burrows is excellent!

Laura Burrows is excellent! She’s helped us navigate 2 mortgage applications (self-build then standard) and has been such a support. Nothing was too much trouble and when we hit a few bumps in the road she was there to expertly guide us. Thank you so much! Reviewed on: 10th October 2024

Reply from Melton Building Society Great feedback, Laura will be delighted to hear this. Thank you! Response date: 11th October 2024

Angela Green has gone above and beyond to support me...

Angela Green has gone above and beyond to support me with securing a mortgage and insurances. She is efficient, knowledgeable and professional as well as being personable. Most importantly I felt confident with the service. Reviewed on: 30th September 2024

Reply from Melton Building Society Great feedback, thank you Clare! Response date: 1st October 2024

Thank you Laura

Laura was efficient, knowledgeable, we received our mortgage offer quickly and we are really pleased with the outcome. Thank you Laura. Reviewed on: 4th September 2024

Reply from Melton Building Society Great feedback, thank you Nicola Response date: 5th September 2024

Excellent advice from start to finish.

Excellent advice from start to finish. Explained well and very efficient. Reviewed on: 3rd September 2024

Reply from Melton Building Society Thanks for the feedback James Response date: 4th September 2024

5 star Re mortgage by Melton Mortgage Solutions

I recently had the pleasure of working with Angela Jones and Melton Mortgage Solutions on my re mortgage application, and I couldn't be more satisfied with the experience. From the very beginning, their team was incredibly helpful and knowledgeable. They took the time to understand my unique financial situation and guided me through the process with ease. The application itself was straightforward and efficient, and any questions I had were answered promptly and comprehensively. The communication throughout the process was excellent, and I always felt informed and in control. When it came to securing the mortgage, Angela Jones went above and beyond to find me the best possible deal. Their rates were competitive, and they were able to negotiate favorable terms on my behalf. Overall, I highly recommend Angela Jones and Melton Mortgage Solutions to anyone looking for a reliable and professional mortgage lender. Their commitment to customer service and their expertise in the field make them a top choice. Reviewed on: 3rd September 2024

Reply from Melton Building Society Great feedback, thanks Kasim Response date: 4th September 2024

Friendly, knowledgeable and versatile financial advi...

Friendly, knowledgeable and versatile financial advisor who worked hard to provide us with the best service we could receive. Reviewed on: 2nd September 2024

Reply from Melton Building Society Really great to hear such positive feedback, thank you Tim. Response date: 2nd September 2024

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