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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (145 reviews)

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4.87

Based on 145 reviews, last reviewed 26th Nov 2025

17% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

We’ve had an excellent experience with Melton Mowbray. We’ve had an excellent experience with Melton Mowbray. The service was brilliant from start to finish — smooth, effective communication and a really s... Read more Reviewed on: 24th November 2025

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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About this product

Melton Building Society Independent Mortgage Advice reviews (145)

Review of the Melton Building Society, Independent Mortgage Advice:

Great service

Very professional and helpful Angela is a credit to your team Reviewed on: 25th April 2025

Reply from Melton Building Society Delighted to hear this, thank you David! Response date: 7th May 2025

Mortgage broker provided outstanding service!

Mortgage broker provided outstanding service! Melton Mowbray have been okay but Angela Jones has been an amazing mortgage broker- 10/10 for her. Reviewed on: 15th March 2024

Reply from Melton Building Society Fantastic to hear, thanks Scarlett! Response date: 18th March 2024

Angela Jones Mortgage adviser was so helpful and kno...

Angela Jones Mortgage adviser was so helpful and knowledgeable and really understood our complex application. Reviewed on: 13th March 2024

Reply from Melton Building Society Great feedback, thank you Anna. Response date: 14th March 2024

Angela Jones - a human whirlwind!

Angela Jones looked after me. She's like a whirlwind, bish bash bosh! She got to the bottom of my needs in no time, talked me through a number of options, took it through to valuation in two days, the offer came in the following week so I'm well and truly sorted. Thanks Angela! Reviewed on: 7th March 2024

Reply from Melton Building Society Fantastic to hear, thanks Tipdog Response date: 7th March 2024

Laura Burrows was brilliant.

Laura Burrows was brilliant. She was professional, friendly and honest. Reviewed on: 6th March 2024

Reply from Melton Building Society Great to hear, thanks Robert! Response date: 7th March 2024

Brilliant service

Laura provided an excellent service. She was diligent, communicated clearly and provided me with solutions when there were issues. She was incredibly helpful and well informed. I would highly recommend using MBS services. Reviewed on: 29th February 2024

Great customer service!

My mortgage broker with the Melton was outstanding. She was polite, professional and efficient throughout the process. I would definitely use her services again! Reviewed on: 29th February 2024

Fantastic service.

Fantastic service. Thank you for going the extra mile. Impartial advice and always there to help when I needed a hand with documentation etc. I would definitely use Angela again. Reviewed on: 26th February 2024

Reply from Melton Building Society Delighted to hear this, thanks Lynda! Response date: 27th February 2024

re Angela Jones

Angela Jones was extremely helpful and gave all the information I needed with no pressure at all. Excellent. Reviewed on: 22nd February 2024

Reply from Melton Building Society Great to hear, thanks Jenny! Response date: 26th February 2024

A rip off!

My interest only mortgage I discover was ridiculously expensive compared to others. However Angela Jones was extremely helpful in the process of re mortgaging Reviewed on: 21st February 2024

Reply from Melton Building Society Thanks Jenny! Response date: 22nd February 2024

Unbelievably fast!

I have applied for many mortgage loans in the past, but this went to offer unbelievably fast. All sorted before my solicitor got back from a week's holiday! Very impressed! Reviewed on: 21st February 2024

Reply from Melton Building Society Great feedback, thanks Tipdog! Response date: 21st February 2024

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