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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (147 reviews)

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4.87

Based on 147 reviews, last reviewed 25th Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Highly recommended Outstanding service. Our case wasn't straightforward and Laura was thorough and extremely helpful throughout the process. In a world where good custom... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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About this product

Melton Building Society Independent Mortgage Advice reviews (147)

Review of the Melton Building Society, Independent Mortgage Advice:

Perfect Experience!

Laura has been fantastic from start to finish with our mortgage, communication was perfect and the whole experience was seamless. Thanks Laura! Reviewed on: 26th July 2023

Reply from Melton Building Society Delighted we could help, thanks Jasmine. Response date: 27th July 2023

re Angela Jones

Angela Jones was extremely helpful and gave all the information I needed with no pressure at all. Excellent. Reviewed on: 22nd February 2024

Reply from Melton Building Society Great to hear, thanks Jenny! Response date: 26th February 2024

A rip off!

My interest only mortgage I discover was ridiculously expensive compared to others. However Angela Jones was extremely helpful in the process of re mortgaging Reviewed on: 21st February 2024

Reply from Melton Building Society Thanks Jenny! Response date: 22nd February 2024

Unbelievably fast!

I have applied for many mortgage loans in the past, but this went to offer unbelievably fast. All sorted before my solicitor got back from a week's holiday! Very impressed! Reviewed on: 21st February 2024

Reply from Melton Building Society Great feedback, thanks Tipdog! Response date: 21st February 2024

Amazing service from start to finish

Amazing service from start to finish from Angela and a great mortgage deal secured Reviewed on: 20th February 2024

The best.

Professional. Experience. Friendly. Experienced Reviewed on: 15th February 2024

Reply from Melton Building Society Thanks Mark, this is great to hear! Response date: 16th February 2024

Brilliant Service

Laura couldn't have been more helpful. Super quick and thorough. I'm really greatful for the service. Reviewed on: 5th February 2024

Reply from Melton Building Society Great to hear, thanks Kitty Response date: 6th February 2024

Laura Burrows - absolutely fantastic

Laura Burrows was absolutely fantastic from the moment I began the mortgage process. Kept me informed at every step and helped with any enquiries promptly. Excellent service and I couldn’t thank her enough Reviewed on: 5th February 2024

Reply from Melton Building Society Great feedback, thanks Hannah Response date: 6th February 2024

Excellent service and advice from Laura at MAB.

Excellent service and advice from Laura at MAB managing to get my mortgage offer in record time. I wouldn't hesitate to use them again or to recommend them. I hope that this will be later this year or early next year. Thanks very much! Reviewed on: 26th January 2024

Always available to answer any queries I had as a fi...

Always available to answer any queries I had as a first time buyer Reviewed on: 9th January 2024

Reply from Melton Building Society Great to hear, thanks Rachel! Response date: 10th January 2024

Well done

I have recently set up an account with Melton Mowbray building Society in Bourne,this account is to enable my annuity payments to be collected the people I have dealt with at the branch are extremely helpful and over the next few months I intend to look at other products they have.It is extremely nice in this day and age to deal with companies who have such a personal service Reviewed on: 18th December 2023

Reply from Melton Building Society Great to hear, thanks Brian! Response date: 19th December 2023

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