Write a review

Go to business site

Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

View other Metro Bank products

4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

Read all reviews See your review

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Very good service

Every day open, very helpful, long hours Reviewed on: 10th March 2023

Great service, along with great opening times.

Always feel valued as a metro bank customer, every time I visit. Reviewed on: 10th March 2023

Amazing service

I been with metro for over a year now and it’s delightful service and never had any problem Reviewed on: 10th March 2023

Best Bank By Far

The only bank that is open for business when we are open for business. Reviewed on: 10th March 2023

Excellent

Excellent customer service provided every time you go to Wolverhampton branch Reviewed on: 10th March 2023

Metro Bank is one off the best bank in my experience the serives is great

I am very stisfied with bank service for personal and business banking the customers service is great and never had an issues Reviewed on: 10th March 2023

Helpful service by real people

We switched our account to Metro because of the poor service given by our last bank. The area branch manager oversaw the move and even came to our offices to introduce himself, talk through the process and came along to meetings for us to sign any paperwork needed. The branch is manned by people rather than being entirely automated and our local manager is helpful and quick to respond to any queries. Online banking works well too. Reviewed on: 10th March 2023

Best bank n Britain

Always extremely helpful whether on the phone or in branch. The staffs personable approach to their careers is great for customer retention. One of the best things about metro is the in store new bank card service which is super easy and Efficient. Easily the best bank I’ve ever used. Reviewed on: 10th March 2023

Just so easy and convenient

I can use the app or visit the branch at times when I’m not working myself. You really set the benchmark that others should follow. Reviewed on: 10th March 2023

Highly Recommended, Reliable & Relevant - With a Personal Touch.

I have experienced a number of banks over the many years I have been in business but without doubt Metro Bank is head and shoulders above the rest in terms of service, online functionality and most importantly supported by personal and friendly Metro Bank representatives whether on the phone or in the branch. It is great having a bank on the high street with accessible staff and a counter for when necessary. Everything is executed promptly and efficiently and I have had no issues both online and in the branch. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Banking
from Tide 4.71 from 5693 reviews
Business Account
from Starling Bank 4.89 from 7597 reviews
Business Banking
from Wallester 5.00 from 5 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub