Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Really good easy banking

Don't feel like they are out to make money off you like other banks. Reviewed on: 12th January 2019

A breath of fresh air.

New modern banking and good opening hours. Excellent. Reviewed on: 12th January 2019

Great banking

Ideal for all no nonsense banking Reviewed on: 10th January 2019

Best Community Bank

Metro is my bank by choice! Outstanding customer experience. Professional staff! Great service! What's not to like! Metro Bank Newbury is my bank Thank you Reviewed on: 10th January 2019

Friendly

Friendly service. Bit slow at certain times of day. But opening hours are good. Reviewed on: 10th January 2019

Putting the big banks to shame...

When one of the big high-street banks couldn't change my wife's account to her married name after two appointments and then telling us it would take 10 days... we walked into Metro Bank. 40 minutes later, we'd opened a joint account and walked out with debit cards, a chequebook and working internet banking. Our nearest branch is open both days of the weekend which makes it so much easier if we need to go there. The staff are always exceptionally helpful - and the dog gets free biscuits. Reviewed on: 9th January 2019

Best Bank by far

I have pretty much a lot of bank account's alot I had alot off ongoing issue's with, I was recommended by friend to try the Metro Bank, Was really easy to get everything set up in store, the staff are very friendly, I was offered a drink hot or cold, a lollipop for my kids each, overall they bend there back's for there customers, glad I made the switch. Reviewed on: 9th January 2019

So convenient, great customer service, everything you need in a bank

Metro Bank is so customer focussed. They stay open late for those of us that work in the day and can't make it to the bank, they treat you well in the branch, and they even look after your dog! Reviewed on: 6th January 2019

Definitely Reccommend

Every time I've needed help it's always been done straightaway. I've always experienced great customer service and the bank itself is open longer hours and more accessible. It was easier to open a current account, I was also given a tour around and made to feel important. Reviewed on: 30th December 2018

Wonderful

People work extremely hard always with smile on their face. Their current account have free transaction in Europe and it is free Reviewed on: 25th December 2018

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

ufirstgold Account
from Ulster Bank 3.98 from 5 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Reward current account
from Halifax 4.45 from 205 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub