Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

View other Metro Bank products

4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Really easy to apply, fast card service.

Great team in my Milton Keynes store, always willing to help no matter the proplem. Reviewed on: 4th April 2017

excellent service

friendly well trained staff that offer a free bank account and local service Reviewed on: 11th February 2017

Not the best customer service experience

They are u able to be flexible regarding bank charges Reviewed on: 3rd February 2017

welcoming people but no interest

its a welcoming branch in my locality but the problem i have with the account is i get absolutely no interest payed on my account at all which is a disgrace Reviewed on: 1st February 2017

Great benefits for free current account

Free transactions in Europe, 24/7 call centre, long opening hours, no monthly charge for account Reviewed on: 18th January 2017

AMAZE(ING)

Brilliant customer service always, nothing is too much trouble, overall fantastic bank! Reviewed on: 18th January 2017

The best customer service I've seen in a bank in a long time

I've always been curious about Metro Bank, first bank to open on the high street in over a 100 years so I never opened an account due to worries. However 6 months ago I decided to become a Metro Bank customer and I wouldn't go back. At first I only opened the account as a current account on the side, however after receiving such fantastic customer service where everyone in the bank made me feel welcome and valued I switched my previous account to Metro Bank so they were my main bank. I've recommend Metro Bank to a lot of people now and all of them have also agreed and the majority have also opened an account aswell. Metro Bank is such a refreshing change to the banking industry and I'm glad I joined the revolution! Reviewed on: 18th January 2017

Amazing

Just amazing servicing of my acc Reviewed on: 18th January 2017

Excellent customer service

Excellent bank, customer service is great and has opening hours to suit workers. Only criticism is when will they open more branches in the North Reviewed on: 28th December 2016

Account opening and handling

Did manage to open my current account immediately. Customer advisor was professional and knowledgeable. Got my debit card immediately after account creation. Easy to set up internet banking profile and try how it works at bank right after. Reviewed on: 28th December 2016

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Algbra 3.93 from 2 reviews
Current Account
from thinkmoney 3.80 from 72 reviews
Platinum Current Account
from TSB 3.99 from 21 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Fixed Rate Cash ISA
from Metro Bank 4.78 from 110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub