Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Reported fraud activity already 4th time with differ...

Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

Metro Bank: The Best Bank; it's modern, friendly to customers (dogs & kids included) and provides stress-free customer service.

Metro Bank are the best bank in the world, or at least in the UK. Here are the reasons why I believe this statement be true. Firstly, what is more to love than a bank where you can actually bring your dog inside?! There are doggy treats and water bowls for your pooch dotted around these dog-friendly banks. Go into the banks with kids too without stressing, not that I have ever waited more than a half hour on a busy day to be seen by their friendly staff. Metro Bank have you covered by keeping up the kids' (and adults') mood with lollies. Not that you have time to finish the lolly; with instant account opening; and you can print off proof of address in the branch; you are issued with your card on the spot! This includes replacement cards. The only thing you need to bring is your face. Thanks to their photo verification system, you will be speedily sorted without need of documents nor ID. The telephone customer communication has always been friendly, helpful and efficient. I will always stay loyal to this bank, and I think other banks have fallen behind whilst Metro Bank has trumped them with their modern perks. Metro Bank make banking stress-free. Reviewed on: 8th April 2023

Quick, great service, and quick, so fast I named it twice

It's open 7 days a week, enough said Reviewed on: 8th April 2023

Amazing bank

The best bank I have signed up to, easy access to my accounts, personal touch in bank with no glass counters and pets allowed. Easy to get hold off and very efficient when resolving account issues Reviewed on: 8th April 2023

Very useful Current Account

The card of Metro bank is very useful while on holiday in Europe as it does not charge anything to use Metro bank current account's card in Europe Reviewed on: 8th April 2023

Easy to use for anyone

Very good for recommending someone to be in metro family Reviewed on: 8th April 2023

Friendly Bank

Staff are always friendly, courteous and highly professional. Always ready to offer a helping hand! 5***** Reviewed on: 8th April 2023

Most accommodating and people friendly

I was also recommended by a friend The initial selling point was the times that bank was open for service Mostly as shift workers and foreigners this is the most important thing especially considering family affairs abroad Reviewed on: 8th April 2023

Excellent service

One of the best in the uk They provide the excellent service Reviewed on: 8th April 2023

Amazing Customer Service..

I what to say the customer service at Metro bank has been top notch. Reviewed on: 8th April 2023

Friendly and helpful staff

It’s such a delight to walk into a bank and have one of the staff get up to greet you and ask how they can help, as opposed to standing in a queue. Reviewed on: 8th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

ufirstgold Account
from Ulster Bank 4.27 from 5 reviews
Student 20 Account
from Bank of Ireland 0.00 from 0 reviews
Select Silver Current Account
from RBS 4.51 from 28 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.92 from 482 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub