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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Reported fraud activity already 4th time with differ...

1
Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

Sami

5
Super friendly In store service as well convenient banking services wether you’re doing your banking through mobile, online and telephone banking. Reviewed on: 8th April 2023

Great

5
Fast at helping in bank or online, reliable, and good hours for bank and online help. Reviewed on: 8th April 2023

Great Friendly bank

5
Best bank, open 7 days a week. Friendly staff Reviewed on: 8th April 2023

Great bank

5
Perfect bank can use your card all over the world Reviewed on: 8th April 2023

Amazing customer service

5
The staff of metro bank is highly professional and they listen and help customer as much they have Reviewed on: 8th April 2023

Most comfortable and Convenient Banking

5
Have always dealt with friendly and supportive staff at my local branch. Opened and available lot more hours while other bank branches. Reviewed on: 8th April 2023

Great service

5
Very good bank and easy to work with I would recommend this bank to anyone Reviewed on: 7th April 2023

My metro

5
Makes everything totally reliable obviously = metro Reviewed on: 7th April 2023

Great service

5
This is one of the best banks in the UK. Thay are the only bank that is open 7 days of the week and help their customers providing a service that they will not get any other bank. Reviewed on: 7th April 2023

Great banking service

5
Changed the face of high street banking, with friendly staff and great services. Reviewed on: 7th April 2023

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