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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Service

Excellent customer service with quick and easy solutions via mobile banking. Reviewed on: 3rd April 2023

They are amazing

It's because they are the best of the best in when it comes to banking and they are always there to help and support you and they save you from online and other fraud aswell also they always open on Sundays to make it more convenient for people while other banks never open on Sundays' they also have very good services because when i opened an account for my daughter they advice my daughter on thing to not do that could have a bad affect on her future and also if she doesn't understand anything she can always come to them and they will explain and they also treat us customers with good manner and respect and they take we customers as their first priority. Reviewed on: 3rd April 2023

Polite to costumers

Reliable and trust, strong in serving the costumers all weeks including weekends Reviewed on: 3rd April 2023

Wonderful

All in person contact whether face to face or via telephone has been extremely helpful and the assistants have gone above and beyond to help. The app runs smoothly. Just perfect. In every way. I would recommend.to any one and everyone Reviewed on: 3rd April 2023

Perfect

I love the metro bank account because of the easy to use app and very clever and clean interface. I also like the minimal notifications for the app. No unnecessary mails, calls or notifications. Reviewed on: 3rd April 2023

Excellent

Very helpful staff Always willing to help. Always enough counters open so you don't waste time held in a queue. Reviewed on: 3rd April 2023

Best bank

Metro bank is the most convenient bank there is. They work till late and even on Sundays. You do not need to work around your schedule to make it to the bank with them. Highly recommend. Reviewed on: 3rd April 2023

The current account is amazing.

And customer service is friendly Reviewed on: 3rd April 2023

Best services, always recommends

I am really satisfied with overall services Metro bank provides . Reviewed on: 3rd April 2023

Easy access

Kids friendly account and they can save pennies and take it to metro and get their cards punched and £5 reward every 5 months is something amazing to keep going . Reviewed on: 3rd April 2023

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