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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Best bank

5
I love this bank never have problems with anything online banking or in branch. Staff always are helpful and polite and talk to you using your name . Nice personal touch.!! No other bank does that . Reviewed on: 3rd April 2023
Sharon's avatar
Sharon

Amazing bank

5
Need a little bit work on the online banking but overall is amazing Reviewed on: 3rd April 2023
Mario Trifonov's avatar
Mario Trifonov

Great service

5
Every visit to Metro Bank is like stepping back in time, to an age when customers were valued and a personalised service assistant made you feel special. Totally professional in their dealings with the public. Metro Bank beats the rank and file high street competitors hands down. There is no comparison. I have been a delighted customer for 10 years. Reviewed on: 3rd April 2023
Frank webb's avatar
Frank webb

Tony Simpson

5
Always helpful nice surroundings. Reviewed on: 3rd April 2023
Tony Simpson's avatar
Tony Simpson

Always helpful and friendly staff.

5
Went to my branch needing 3 months worth of statement printed out. 10 minutes later left holding an envelope containing everything I needed and they had stamped them with the banks official stamp. Many other instances of them going the extra mile. Reviewed on: 3rd April 2023
Steve Collins's avatar
Steve Collins

Best,with no rival

5
It's the best bank I can think of. I travelled abroad and I can use my card without extra charges. Using another bank card would have cost me a lot more. Reviewed on: 3rd April 2023
Nyerhovwo Ukueku's avatar
Nyerhovwo Ukueku

Best bank

5
Very friendly and helpful service, it is really good to be open at weekends and Bank Holiday and also it is more quiet at weekends, I am happy Reviewed on: 3rd April 2023
Isabel 's avatar
Isabel

Is a good bank and is no problem with the bank or with the credit card

4
I have no problem with the metro bank and i really like the card Reviewed on: 3rd April 2023
Kristian's avatar
Kristian

Very good

4
Very friendly and great customer service from the moment you walk though the doors to when you have finished what you have to do Reviewed on: 3rd April 2023
Sarah Roots's avatar
Sarah Roots

the best

5
I have a great experience I will definitely recommend Reviewed on: 3rd April 2023
Lore's avatar
Lore

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