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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Reported fraud activity already 4th time with differ...

Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

Very happy with the service

Right from opening a current account to internet banking, everything is so quick and easy. The staff members are so polite, helpful, understanding and helpful. That's why I still have my account with Metro and recommend it to others. Everything was hassle free. Customer service is also great! Thank you Metro Bank. Reviewed on: 6th April 2023

I get open an account in a minutes as well as debit card they given me in a minutes.

Great for opening a account and get debit card in minutes. Reviewed on: 6th April 2023

The best bank

Very professional and safe bank. Reviewed on: 6th April 2023

Absolutely great service

I had a wonderful experience with metro bank very fast , friendly staff and also customer service very quick & satisfied Reviewed on: 6th April 2023

Great service

Whenever I attend metro bank staff are always available and provide a great customer service. Reviewed on: 6th April 2023

Smart banking

I am highly pleased of Metro bank service as they served 24/7 and very attractive customer service. They can easily identify customers need and pointing the actual solution. Reviewed on: 6th April 2023

Very helpful, great bank

Love this bank. Been with them 6+ years, have recommended to family and friends. Great costumer service. Very helpful, very useful. Love the online banking app. Great company. Love I can bring my dog into the store too x Reviewed on: 6th April 2023

Accessible Banking putting the Customer first

Accessible banking 7 days a week. Cards printed on site. Variety of accounts. Support and information from friendly and professional staff. Reviewed on: 6th April 2023

Great bank

I been with this bank since it opened in Peterborough United Kingdom its been great has everything bank needs even prints cards on the spot in bank I love it Reviewed on: 6th April 2023

Online banking

Love doing online banking with metro bank, easy to do everything. Reviewed on: 6th April 2023

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