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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Reported fraud activity already 4th time with differ...

Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

Best Banking App and Best British Bank

Metro bank is open from Monday to Sunday to provide great customer service to their customers. The most amazing thing about the bank they print a new debit card instantly in store for their customers. The banking App is the easiest to navigate and access your account. Reviewed on: 6th April 2023

Amazing

Always lovely staff, never judge me and always help me whenever I go up to the branch Reviewed on: 6th April 2023

Amazing bank

I love metro bank they’re so good at handling problems Reviewed on: 6th April 2023

No fuss banking

Costumer service is just outstanding and no problems all my issues get dealt with quickly even ordering new cards in the post comes surprisingly quick when compared to that of the likes of NatWest. I couldn’t recommend metro any more it is the future of banking! Reviewed on: 6th April 2023

Excellent service and long time to run business

Happy and kind banker and quick service Reviewed on: 6th April 2023

Very helpful staff

Staff very friendly and helpful and they give a good service Reviewed on: 6th April 2023

Great team

Very good customer service Reviewed on: 6th April 2023

good bank

nice one very good and safe bank and good customer service Reviewed on: 5th April 2023

Metro Bank the best

Metro Bank is the most reliable Bank in UK. Reviewed on: 5th April 2023

Good Friendly Bank.

Good friendly bank . Love the coin Machine Reviewed on: 5th April 2023

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