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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Best customer service

5
Love the current account facilities, instant card replacement and free to use card in Europe. Staffs are helpful, friendly and exceeded my expectations. Reviewed on: 5th April 2023
Ranjit Sin's avatar
Ranjit Sin

Great service

5
Always on hand & always get great service Reviewed on: 5th April 2023
Lin 's avatar
Lin

Friendly staff

5
Amazing staff, helpful and they working 7 days Reviewed on: 5th April 2023
Kia XXX's avatar
Kia XXX

Perfect banking experience Colchester branch

5
Metro bank is just what we need in a bank. Very friendly helpful staff open longer hours and open on Sundays is so important for us. We can get to speak to a member of staff the minute we walk into the branch they have always got a smile and get right to any problem we may have and get it sorted with no problem. The manager even came to introduce himself while we opened our account and got us both a cup of coffee while our bank cards were being printed. Also the coin exchange machine is important to us. Other bonus’s are free pens lollipops for children and somewhere to sit for a while if needed. We recommend this bank to everyone. Dennis and jane Reviewed on: 5th April 2023
Dennis Wright's avatar
Dennis Wright

Super

5
The bestProfessionalism, colleagues greed, easy to work with the application. I get fast and professional answers. Reviewed on: 5th April 2023
Boryana Petkova's avatar
Boryana Petkova

Great bank

5
Always able to help never any long queues I work long shifts and they are open when I need to pop in to the bank Reviewed on: 5th April 2023
Teresa Knapp's avatar
Teresa Knapp

Great bank

5
Personally the best I have banked with, easy customer support and whenever I had a problem it was resolved very quickly, hardly any delays or problems with online banking and branches open late! Reviewed on: 5th April 2023
Joetm's avatar
Joetm

Great sincere service

5
Metro never fall short when it comes to dealing with my personal matters, whether it’s me general issues or pressing. I always feel they have gone above and beyond for me. I leave there satisfied. Reviewed on: 5th April 2023
Isaac Akanbi-Akinlade's avatar
Isaac Akanbi-Akinlade

Easy access with friendly staff and quick response

5
Online banking is very easy and anyone can use it or come to the branch and have a lovely and friendly staff who is Tracy’s to help you in any matter relating to banking, locker, or any app issues. Reviewed on: 5th April 2023
faisal iqbal's avatar
faisal iqbal

Available anytime

5
The app is very good the branches are always open Reviewed on: 5th April 2023
Steve Vernon's avatar
Steve Vernon

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