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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best current account

5
Branch is open later in day and all weekend. Branch has staff avialable to speak with about any of their services and maintains a full counter service. Debit card issues are resolved in the branch. Reviewed on: 13th March 2023

A Good Bank

4
Good at opening until late and open at weekends. Reviewed on: 13th March 2023

A People's Bank

5
Always helpful and friendly and the service is very efficient Reviewed on: 13th March 2023

The Best bank

5
I like to work whit metrobank its the Best Reviewed on: 13th March 2023

Brilliant bank

5
Metro are the best bank. I can always get someone on the phone to answer questions, the transfer system is easy and fast, and the app is very very clear and easy to use. Reviewed on: 13th March 2023

Straight-forward service

5
Metro has been by far the best bank at providing fast and uncomplicated service, especially when my card was cancelled. It was as easy as going into one of their branches and getting a new card there and then. Painless! Reviewed on: 13th March 2023

Great Bank, Great Team

5
Metro Bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person.This bank has an awesome team and a dedicated staff. I am very impressed by their vision and hard work. Reviewed on: 13th March 2023

Best bank by far

5
Easy and simple banking with a drive through Reviewed on: 13th March 2023

banking

5
This is the easiest bank i have been with. Hassle free banking. Reviewed on: 13th March 2023

I trust my bank

5
I always tell people that I feel confident that no matter what happens, Metro Bank staff will be always find the way to help me out and I know that my money is safe and it is easy to use the virtual platform :) Reviewed on: 13th March 2023

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