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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

They are very good and always open. Sort any problems you may have very quick and efficient.

5
Great bank overall. They are very trust worthy. And I would Reviewed on: 11th March 2023
Bonnie patrick 's avatar
Bonnie patrick

The Best

5
The Best metro bank i like. Reviewed on: 11th March 2023
Alin Marius Varzaru 's avatar
Alin Marius Varzaru

A Bank always open

5
Really pleased with Metro Bank, the only high street bank always there to help. Extended opening times and weekend cover is everything we all need. Reviewed on: 11th March 2023
Kam's avatar
Kam

Metro best bank!!!

5
To be honest metro is the best bank I’ve been with for the last 3-4 years The customer service is amazing I always get my issues fixed whenever I’ve had any Reviewed on: 11th March 2023
Yoooo's avatar
Yoooo

Service

5
When ever I need a new and whether I've miss placed it or gone out and left it at home I can get a replacement while I wait , which know other bank does. The service for me has always be great whether on the phone or in house and the app with Internet banking couldn't be easier. Thanks metro . Reviewed on: 11th March 2023
Matt Reynolds's avatar
Matt Reynolds

Amazed

5
Great, always there and ready to help! Reviewed on: 11th March 2023
barre jama's avatar
barre jama

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Best Customer Service

5
They are open 7 days a week so I can always visit the branch and very good customer service is provided, and the best customer service was when I lost my wallet and it was Sunday, went to the Metro branch and they were really helpful within minutes sorted everything for me, the lost card was cancelled and they printed me a new debit card in the branch which I could use straight away, whereas the other bank I bank with I had to wait 7 days to get a replacement card. Reviewed on: 11th March 2023
Mars's avatar
Mars

Great

5
Very good. Perfect bank for current account. Reviewed on: 11th March 2023
Francisco's avatar
Francisco

EXCELLENT POLITE SERVICE, FAST, EFFICIENT

5
EFFICIENT FROM THE START, LOST MY PIN NUMBER, NO PROBLEM THEY CANCELLED MY CARD AND SENT ME A NEW CARD AND PIN. NEEDED A BIT OF COUCHING ON STARTING AN ACCOUNT AND LEAD ME THROUGH IT VERY PATIENTLY EXCELLENT SERVICE IN BRADFORD BANK TOO Reviewed on: 11th March 2023
JOHN GRUNDY's avatar
JOHN GRUNDY

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