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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

High regards!

Consistent show of professionalism on customer service and in store branches, with a strong attitude to solving any customers issues! it's not just what makes Metro it's what makes the world! Reviewed on: 11th March 2023

Star Bank

Full marks in everything! Staff polite and helpful. Reviewed on: 11th March 2023

Best bank

Best bank on the high street! Open longer than any other bank, staff are friendly and accommodating. Would highly recommended Metro Bank Reviewed on: 11th March 2023

Quick and Easy

Whenever I have an issue they are always quick to sort it out I never have to wait long and I appreciate that! Reviewed on: 11th March 2023

Top bank

The best bank and very helpful people working there AAA+++service Reviewed on: 11th March 2023

5* Service

5* Service in the three years i have banked there. Staff are always friendly and welcoming. Couldnt ask for anything better. Reviewed on: 11th March 2023

Reliable bank account

Easy access bank that's is reliable and makes everything very simple to use and gets anything sorted out straight away. Reviewed on: 11th March 2023

Branch efficiency

Nothing is too much trouble when you visit the Basildon branch. Very friendly and professional. Reviewed on: 11th March 2023

It is a great service.

It is always a good service. Card is printed immediately. Card is usable abroad without hassle. Transfers are easy to get going. Reviewed on: 11th March 2023

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