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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Banking for All

5
Best service, specifically hours accessible for the working person, such as Saturday working times. Helpful and accessible branches, as banking should be. Reviewed on: 11th March 2023

Overall the best banking and customer service experience.

5
Every single time I’ve used or been into a metro bank branch I have had nothing but. 5* service and also any service received has been in the castes and most efficient manner. Would recommend anyone and everyone to use this bank. They are always open later than any other bank I’ve previously been with, which to me makes it stand out from the rest! Reviewed on: 11th March 2023

Coprative team

5
Very friendly environment and feel very comfortable Reviewed on: 11th March 2023

Great bank

5
Love that I able to access branches at longer hours then most other banks. My son loves the cash change machine it’s a little bit of fun for him which makes banking that little lore enjoyable Reviewed on: 11th March 2023

Great service ...Great people ...Great results

5
On point ...On par ... Never disappointed on line in store or ever the phone....Regardless of the pennies to pounds in my account I always been greeted like I am a somebody in what ever branch I have had the necessitie to visit Reviewed on: 11th March 2023

Superb

5
Excellent service none other banks cannot beat metro bank Reviewed on: 11th March 2023

Easy and Fast

5
It was very easy to open a current account in branch + they printed the card straight way . Was unbelievable Reviewed on: 11th March 2023

I wouldn't switch bank

5
I've been with metro for at least 8 years now & can truly say their service is next to none. Everything from the welcome I receive, their customer service, to their pens & lollipop is so consistent! I love banking with metro and have recommended them to everyone I know. Well done Metro Reviewed on: 11th March 2023

Totally outstanding

5
It’s a very good service I was impressed how quick and useful it is. Reviewed on: 11th March 2023

The best bank on the high street

5
You always get excellent customer service at Metro Bank with friendly helpful staff to speak to and pass the time of day with (instead of machines and indifferent staff which is the norm for other banks). They’re also open decent hours (again unlike all the other banks who practically shut for half a day every day and are closed all weekend!) Also, Metro bank’s online banking and app are simple and easy to use. I can’t speak highly enough of Metro bank, they are truly the best high street bank. Reviewed on: 11th March 2023

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