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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Maybe one of the best

Is open every day Which make the difference!! Reviewed on: 3rd April 2023

Banking for all

People can reach them after their work and even on weekends, not by online appointments,but in real time Reviewed on: 4th April 2023

Excellent service

Excellent service a Ross the board. Quick, prompt and always get what you asked for. Reviewed on: 4th April 2023

The best Bank

I have 2 years with Metro bank and I want to tell is the best bank ever. Reviewed on: 4th April 2023

easybanking

metro banking , is modern, its business hours suits the public needs and always the staff are help full & cheerful..theres: even a:drinking bowl for dogs. there leading the way. Reviewed on: 4th April 2023

Good banking experience

This is the most secure bank is what i feel Reviewed on: 4th April 2023

Amazing

Amazing bank , always helpful wouldn’t change this bank for the world Reviewed on: 4th April 2023

Good

Best service in england my opinion the Best bank and good service open sunday. Reviewed on: 4th April 2023

Good customer service

Loved to bank with them over the years very good customer service Reviewed on: 4th April 2023

Very good bank if you have mental health issues and need a simple account to manage

The later opening hours enables me to balance my illness and accessing banking services at later hours due to fatigue which helps. Due to mental ill health and anxiety I often loose things or forget codes however these things are immediately rectified in the bank rather than having to wait days for post which I do not open due to anxiety. Staff are always helpful and give you time to process information they provide you with plenty of time. As someone who suffers with serious mental health issues the straight forward app and services offered in store help. Reviewed on: 4th April 2023

Metro bank is always friendly and helpful

When ever we have a problem concerning the bank they have always been very friendly and helpful and it is great that you can get a new bank card straight away instead of having to wait for it to come through the post. It is lovely when you walk through the door and there is a friendly person there to greet you not like other banks where you are left to try to sort it out on their machines. Reviewed on: 4th April 2023

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