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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing

Cannot find negatives banking with Metro it’s simple, easy and accessible! Reviewed on: 10th March 2023

Great staff

Just wish there were more branches around the country especially where I live now in Somerset Reviewed on: 10th March 2023

Open all the time

Little waiting time, easy app, long working hours, open 6 days. Reviewed on: 10th March 2023

Good Customer service in the best bank

I have been to Metro Bank to sort my account and they provided Excellent customer service and nice, lovely and kind staff. Reviewed on: 10th March 2023

Best bank in the world

Amazing staff The service is incredible. They make you feel like one of the family. Reviewed on: 10th March 2023

Customer service

Good customer service in staines branch but not Good in hounslow Reviewed on: 10th March 2023

Best Bank on the high street

The staff at the Metro bank are always helpful, efficient, friendly. The branch is clean, spacious, again the staff in Bromley branch are all amazing. Also, the customer service are brilliant when you call them, again professional and helpful. Reviewed on: 10th March 2023

I never had any problems with Metro Bank works very well in all aspects.

This bank is very good always in very good locations, with an excellent customer service and the internet app is wonderful. Reviewed on: 10th March 2023

Great business partner

Metro is a good place to do my banking transaction Reviewed on: 10th March 2023

Best in Service

Easy to operate with Bank app Master card is very helpful. Reviewed on: 10th March 2023

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