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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best banking service ever

5
Best banking service ever No waiting no server problem Reviewed on: 10th March 2023

Most helpful bank

5
They’re amazing, and so so helpful, I’ve never been with a bank that cares so much about its people before. And I love that they do that. Reviewed on: 10th March 2023

The best customer service for me and my family

5
I have been with metro bank for over 5 years and they have always been there to help when I had a problem with my card. The customer service is immaculate as they are always ready to help my problem. They should be awarded best bank as they always verify accounts that come in when transferring . Reviewed on: 10th March 2023

Helpful

5
So helpful on line or in branch Reviewed on: 10th March 2023

Amazing bank

5
I have 3 bank accounts but Metro is the only one that I do most of my transaction. Easy, reliable, no delays. And ultimately secure. They have been with my side by side all these years. I use there cards wherever I go in Europe. Just an amazing bank with an amazing staff that are always there to help when needed Thank you for being my friends and my rock Reviewed on: 10th March 2023

Metro Bank

5
Fast, friendly and efficient service every time! Reviewed on: 10th March 2023

Highly experience team

5
Just like to say metro bank is the best and safest bank thank you Reviewed on: 10th March 2023

The best bank

5
Probably 10 years, together. Perfect service Reviewed on: 10th March 2023

Friendly and helpful

5
Great to have a replacement card in 10 mins and no charge for using in Europe ! Reviewed on: 10th March 2023

Best Bank in the whole wide world

5
Help you sort out your banking issue on time by professionals, don't waste your time on anything banking pretty much. Reviewed on: 10th March 2023

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