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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Helped me through tough times with advice and support

This bank is by far one of the most supportive banks iv ever been with throughout many situations with never too many questions there customers service standerd is a hard one to beat thank you for your help over the years metro bank and hope for many more to come Reviewed on: 10th March 2023

Mr Nasir Miyan

If you can I need to get a new card for my account and to setup a account with you. Reviewed on: 10th March 2023

Excellence in service & products

Excellent service and products Proffesional staff with courteous Politeness. Reviewed on: 10th March 2023

Easy and comfortable

I send and transfer money between accounts easily Reviewed on: 10th March 2023

Why do I like using Metro Bank?

I like it because it is easy to use for me. Reviewed on: 10th March 2023

Excellent

Best customer service bar none , most helpful staff I've come across Reviewed on: 10th March 2023

Best bank in town

Open out of hours and weekends very convenient Reviewed on: 10th March 2023

REAL Customer Service

I am a great fan of Metro Bank. While other high street banks place more and more obstacles in the way of customers seeing a real person, face-to-face, Metro Bank are open 7 days a week and always has staff available to help. Reviewed on: 10th March 2023

"Open all hours"

With lots of bank branches closing it is refreshing to know that metro are here to serve customers for longer periods Branches are so light and clean an d staff always helpfull and cheerful Reviewed on: 10th March 2023

Great service

I am very happy with my current account so recently I have decided to open a saving account. Reviewed on: 10th March 2023

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