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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Current Account

Metro bank has helped me with any queries that I may have no matter what time of day it is. Reviewed on: 10th March 2023

Very good and lots of extra benefit

Excellent banking services.I am glad that they are open 7 days a week. Very friendly staff. Reviewed on: 10th March 2023

Very good

Very easy to open the account Very good service at the branch Reviewed on: 10th March 2023

Amazing

Amazing service and client support ! Reviewed on: 10th March 2023

Helped me through tough times with advice and support

This bank is by far one of the most supportive banks iv ever been with throughout many situations with never too many questions there customers service standerd is a hard one to beat thank you for your help over the years metro bank and hope for many more to come Reviewed on: 10th March 2023

Mr Nasir Miyan

If you can I need to get a new card for my account and to setup a account with you. Reviewed on: 10th March 2023

Excellence in service & products

Excellent service and products Proffesional staff with courteous Politeness. Reviewed on: 10th March 2023

Easy and comfortable

I send and transfer money between accounts easily Reviewed on: 10th March 2023

Why do I like using Metro Bank?

I like it because it is easy to use for me. Reviewed on: 10th March 2023

Excellent

Best customer service bar none , most helpful staff I've come across Reviewed on: 10th March 2023

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