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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The Best

The best Bank ever, they are open even Sunday and they print your card in 20 mins inside the bank . Lovely Metro Bank ! Reviewed on: 10th March 2023

It is a very welcoming bank with qualified staff eager to help you

I was well received, I was guided and helped by your colleague. Everything about your bank account was explained to me. Very satisfied with the services provided by your bank. Reviewed on: 10th March 2023

Absolutely in love with their services!!!

I would definetely recommend metro bank to my friends and family,been using their services and honestly its been hastle free and so convenient to use.Their mobile app has the great technology for authentication and verification.You can also customise according to your requirements.10/10 service Reviewed on: 10th March 2023

Contemporary

I particularly like that the Bradford branch at Market Street always have this welcoming ambience. A lot of self service options that it hardly feels like I’m in a bank. I also love the fun coin counting machine…thumbs up guys Reviewed on: 10th March 2023

Simplicity personified

Everyday banking seamless, the ability to see a professional face to face for more complex needs... Priceless. Reviewed on: 10th March 2023

Very nice service offered

Print in store card. Long opening hours. Everything I needed. But there are room for improvement such as invest in card machine that provide more services which will help with customer queuing(deposit, bank statement...) and also invest in a better app would be nice(more stable, more features) Reviewed on: 10th March 2023

Professional

Very good service in the bank and online. I recommend Metrobank Reviewed on: 10th March 2023

Outstanding excellent personal service on the High St

Very efficient, personal, helpful every time - thoroughly recommend - and they welcome the dogs! Reviewed on: 10th March 2023

Perfect service

The branches all over are so supportive, have banked with them since 12 and never looked to another bank, they are so accessible and they provide not only useful free gifts for yourself, but for children, pets, and more. I will always bank with metro. Reviewed on: 10th March 2023

Best bank in Uk

Best seevice ..best customer service ever Reviewed on: 10th March 2023

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