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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10570)

Review of the Metro Bank, Current account:

Excellent

5
Excellent outstanding service.Keep up the good work.Thank you. Reviewed on: 10th April 2023

Best bank ever

5
The easiest and best bank to deal with, unreal customer service 24/7, 365 days, if your not banking with metro Bank then what are you actually doing with your life, absolute game changer Reviewed on: 3rd June 2023

Excellent and Prompt Banking Service

5
Metro Bank is one of the best in banking experience. They are professional and have qualified staff to respond to customer needs. Reviewed on: 1st June 2023

Great Customer Service

4
I only had to sit and sign my documents; everything else was tended to by the staff, including printing my Debit Card. Reviewed on: 1st June 2023

The Best of The Best in Banking

5
They have excellent Customer Service, They Humanistic, They Kind, They Good Listener and they Very Helpful in all aspect of banking, they the Best so far in all my banking experiences. Reviewed on: 31st May 2023

Simple, open often

5
They're always open when you need, no problem too difficult Reviewed on: 31st May 2023

Really satisfied

5
I joined Metro bank last June. Every time I call or enter a store they take great care of me and have been very professional. My queries are handled very quickly and efficiently. I’d definitely recommend to friends and family Reviewed on: 31st May 2023

Mrs Lilyana Kostova

5
This it’s my first bank where I open account .. Just one time go there never can look from different bank because everything it’s nice and easy tank you for everything Reviewed on: 30th May 2023

Awesome

5
Instant bank account..card release ..my opinion is only the best Reviewed on: 22nd May 2023

Great place in Liverpool

5
Easy to obtain both current account and savings account Great service Reviewed on: 20th May 2023

Brilliant bank

5
Best bank & customer service by far Reviewed on: 11th May 2023

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