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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Helpful & Friendly Staff

5
The Staff at the Bank are Very Helpful & Friendly always have smiles on their Faces Reviewed on: 10th March 2023
Natalie's avatar
Natalie

Best bank

5
They have the best customer assistance skills Reviewed on: 10th March 2023
Esther's avatar
Esther

Best bank

5
Customer service and opening time are the best Reviewed on: 10th March 2023
Hamza Sadoudi's avatar
Hamza Sadoudi

its a brilliant bank

5
never had a bad experience and the staff is very helpful Reviewed on: 10th March 2023
Adrian Brooks's avatar
Adrian Brooks

Easily convenient to all.

5
I have been with Metro for 10 years now, and I’m super happy with everything really. They are always there for you. They communicate well and without the fuffle. There are no silly charges and everything is resolved there and then. No need to wait ages for cards and to see the manager. Really convenient for busy people like me! Reviewed on: 10th March 2023
Elaisa 's avatar
Elaisa

So happy after switching to metro

5
Switched to metro bank 6 months ago, quick transfers easy to use online banking, friendly staff on the phone when ive called in amazing! Reviewed on: 10th March 2023
Mica Umoh's avatar
Mica Umoh

Good service

5
Always professional and supportive Reviewed on: 10th March 2023
Tamar& Yochanan Pre-El's avatar
Tamar& Yochanan Pre-El

Best bank

5
Really great bank, i’m using nearly 15 years really handy for Europe visit Reviewed on: 10th March 2023
Gnanakumar's avatar
Gnanakumar

Extraordinar

5
Ceea mai superba aplicație , nu am cuvinte Reviewed on: 10th March 2023
Anonymous's avatar
Anonymous

Good all around experience

4
Overall customer experience a substantial difference over UK retail banks including In Branch staffing levels Reviewed on: 10th March 2023
Nicolas Hirth's avatar
Nicolas Hirth

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