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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The best

Metro is the best bank.I used Metro’s card abroad for about 2 months and they didn’t charge me any fee!!! Reviewed on: 10th March 2023

Straight forward to the point and friendly

Each time I've visited my bank I'm always greeted with a smile and be the staff generally want to help. Not only they but the same happens through the phone service and you're able to talk to a human rather than a machine very quickly. Reviewed on: 10th March 2023

Banking as it should be

When opening my account the staff did everything to make me feel welcome, did everything efficiently and did it all with a smile. Reviewed on: 10th March 2023

Opening hours are great and the staff are really helpful

Every time I go in the staff are really helpful and deal with all needs Reviewed on: 10th March 2023

Hands on, friendly bank!

Very hands on, friendly bank that has good customer service and branches you actually want to go in to. Reviewed on: 10th March 2023

brilliant Bank

This crowd are good, best Bank ever. Reviewed on: 10th March 2023

Best bank

Even buses rate for weekend is subsidised Reviewed on: 10th March 2023

Great if you have a branch near you

Very happy but there needs to be more branches. Reviewed on: 10th March 2023

Fantastic

Lovely banking, great customer service Reviewed on: 10th March 2023

metro

They are a dog friendly and fast paced bank with wonderful customer service and presentation is impeccable Reviewed on: 10th March 2023

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