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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Metro

The best decision I made was to open an account with Metro Bank. First class service and all round helpful would recommend to family and friends in a heartbeat Reviewed on: 10th March 2023

Brilliant bank

I've been with Metro for a little under 10 years now and whenever there is an issue, they are able to resolve it straight away, either through phone or walk in at the bank. I always feel like my money is secure with them. Reviewed on: 10th March 2023

Go the extra mile for their Clients

No days it’s difficult find friendly people at Banks , sadly the general attitude is doing a favour to the client just by speaking to them’. At metro it totally different nothing too much trouble: I’m always greeted by a friendly smile and my assistance dog Reba is always made to be welcomed, gets a bit of fuss made of her (which she loves) and given a tasty doggie treat. Just feel the Metro Bank makes an effort to make genuine connection with their clients, which is nice. Reviewed on: 10th March 2023

Great bank, easy app!

Metro have made banking a lot easier from printing a card in a branch to the simplistic access and ease of use on their App. Reviewed on: 10th March 2023

Best Bank in England

I have been with Metro for about 10 years, and over the years and i would not go anywhere else, opening and account is so easy, as you come out with everything you need, and no waiting for your debit card, as they print it on site, also whenever i have contacted them they have resolved it with no waiting, as well as being very courteous. Reviewed on: 10th March 2023

Excellent banking

Easy to navigate around the app (im so not into technology!) Reviewed on: 10th March 2023

I forgot my rent

When I first started to use Metro Bank, I was fortunate enough to have a private numberplate, in order to transfer the plate from a car on to retention you need a cheque, who has cheques? So I went to the bank to draw out my rent money and also ask them. If I could have a bankers draft, they asked me what it was for and I told them,” why don’t we just print to a cheque-book?” was the reply. off the lady went and printed me a cheque-book and handed it to me, I was so dumb struck by the ease of it that I thanked her walked out and walked halfway home before I realised I hadn’t drawn out my rent money, so I had to walk all the way back. I think that’s a good thing when a big business can still genuinely surprise you Reviewed on: 10th March 2023

Nice and simple

Nice way of handling money and efficiency Reviewed on: 10th March 2023

Simple banking

I find it so simple to bank with Metro Bank! And they’re open 7 days a week and are always friendly and helpful if I have to pop in! Very professional set up!! Reviewed on: 10th March 2023

Convenient and safe banking

We used our debit card while we were overseas recently. No charges, easy to use and love the online banking using our phones. Reviewed on: 10th March 2023

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