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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Minor tweaks

4
A great bank. Their customer service over the phone and in branch really are second to none. My only gripe is the app is very basic. Other online banks way surpass what their app offers. If metro bank aligned their customer service experience with their online customer experience they would be No1 across the board. I enjoy what you do. Thank s for having me. Joseph Reviewed on: 10th March 2023
Joseph Squire's avatar
Joseph Squire

Fast service

5
Customer services are very good and fast Reviewed on: 10th March 2023
Sagar Dubey 's avatar
Sagar Dubey

Service

4
Good,honest customer service.Efficient Reviewed on: 10th March 2023
Angela Kawungu 's avatar
Angela Kawungu

Opening times and speed on service

5
Whatever you need they provide you,either a big amount of money without ordering days or bank statements that other banks don't provide anymore. Reviewed on: 10th March 2023
Vis L's avatar
Vis L

Daily customer instore service

5
Sunday Bank services is unique in the banking world and offers great relief if you missed Saturday banking hours Reviewed on: 10th March 2023
Leon M's avatar
Leon M

Easy to use

5
I really like using the metro bank app it's really easy to transfer money or share my account details to other people. Never had any issues or complications Reviewed on: 10th March 2023
Usaed's avatar
Usaed

Great bank, easy to access

5
Very easy to talk to a person, in person or on the phone, super convenient if you lose your card. Reviewed on: 10th March 2023
FrancisM's avatar
FrancisM

Professional

5
Always resolve my problems,very gently personal and efficient Reviewed on: 10th March 2023
Mirela Cretu's avatar
Mirela Cretu

Secure and safe bank

5
Best bank from my point of view! Always I find kind personal at the bank and ready to help ! Reviewed on: 10th March 2023
deyuzaonlyyou@yahoo.com's avatar
[email protected]

Great bank

5
So good to deal with real people instead of machines Reviewed on: 10th March 2023
Philip Wall's avatar
Philip Wall

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