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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Convenient

It's great that branches are open in the evenings and in Sundays. The app is super simple to use. Reviewed on: 10th March 2023

Top bank

Simple and easy to use, easy to set up Reviewed on: 10th March 2023

All the staff are responsible and hard working

Ever since I have been banking with them, I have no regret Reviewed on: 10th March 2023

very customer friendly

I moved to UK 9 years ago. Metro bank was recommended to me and I can only confirm, that all my customer experience has been positive! Banking with metro bank is easy, accessible and welcoming! Reviewed on: 10th March 2023

Very effective

My fist time was excellent,got my card printed and given to me on the spot.never had this before awsome. Reviewed on: 10th March 2023

Fabulous

Helpful, curious, and always great customer service Reviewed on: 10th March 2023

Excellent

Can't fault them! Service is great Reviewed on: 10th March 2023

Brilliantly

Very good always someone on hand too help on the phone Reviewed on: 10th March 2023

Sam

I’m very happy with MetroBank when I had something to solve over the phone or at the bank, the employees behaved very well Reviewed on: 10th March 2023

Excellent service

Good in bank service, friendly advisors etc Reviewed on: 10th March 2023

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