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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fantastic banking

5
Have 2 accounts with them and they always provide excellent services Reviewed on: 10th March 2023

Best Service

5
The team at Metro Bank are super helpful and friendly every time I have dealings with them. The customer comes first every time. Reviewed on: 10th March 2023

Brilliant

5
Very pleased with all services. The bank of the people Reviewed on: 10th March 2023

Personal banking

5
When so many banks are cutting hours and forcing customers to use machines or online banking Metro Bank offers great customer service with the choice of these plus the ability to interact in person with a teller 7 days a week. Reviewed on: 10th March 2023

Excellent

5
Very good service delivery and customer service Reviewed on: 10th March 2023

Good Bank

5
Always up and never have a problem with transfers or payments Reviewed on: 10th March 2023

VERY CONVENIENT

5
Top quality service, better than all banks Reviewed on: 10th March 2023

Really good

5
The best bank for me, I have never had a complaint, they are helpful. Reviewed on: 10th March 2023

Good service 7 days a week

5
Nice friendly service i can use it weekend very good service Reviewed on: 10th March 2023

Innovative & for the people

5
I absolutely love Metro Bank since banking with them mid last year. The app is easy, appealing and colourful, and visiting the bank is always a personal and welcoming experience. They have great benefits and truly serve the communities which is hard to find amongst banks. Metro Bank are really standing out and deserve to win! Reviewed on: 10th March 2023

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