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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent customer service

Whenever I visited my local branch, always received professional service. Reviewed on: 10th March 2023

Uncompromising

Felt more like a local bank than I've felt since the 1980s Reviewed on: 10th March 2023

Great service

Great service quick helpful and instant cards. Reviewed on: 10th March 2023

Customer service

When I went to the bank for queries about my current account and some extra benefits, they helped me with a lot of information. Great experience Reviewed on: 10th March 2023

The best experience

Very quick open an account online.. best experience Reviewed on: 10th March 2023

Top service by staff

Staff is very helpful and polite. I am very the service provided so far Reviewed on: 10th March 2023

Weekend availability

Its super easy banking,works with my work schedule,weekends holidays..banking app is amazing ,notifications, insights ,all accounts in one place . Reviewed on: 10th March 2023

Good service

Always had good experience in regards to my account. Reviewed on: 10th March 2023

Excellent bank

Service is great, many branches across London. Highly recommended. Reviewed on: 10th March 2023

Friendly, fast and functional

Massed a current account will no fees for spending abroad for a long holiday. I was able to set up a card and get it printed in branch same day the account was up and running and all the staff were so helpful in making it happen. Now us the card as my day to day spending card because it is so easy to put my money on. Reviewed on: 10th March 2023

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