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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

the best bank anyone would ever need

company of year should be understatement because they’re the only company anyone should be going for. there isn’t a single thing wrong with but being amazing Reviewed on: 10th March 2023

Good for me

Very good I love the way you can just print a new card Reviewed on: 10th March 2023

Uncomplicated Banking

Metro is simply the best high street Bank. The ease with which to open and operate its current accounts is second to none! Reviewed on: 10th March 2023

Excellent bank.

Superb customer service. Very friendly and knowledgeable staff. Reviewed on: 10th March 2023

The only Bank!

Metrobank is not just a bank, it’s an experience! From the moment you walk through the doors to the staff all acknowledging you as an individual.. no other bank even comes close! Reviewed on: 10th March 2023

Friendly Warm Bank

The day I started banking with Metro I never felt I was new to the Bank it is a amazing banking experience in all my life, the staff are welcoming warm friendly make you feel comfortable not only helpful supportive but always with a smile the best Bank in my experience of banking Reviewed on: 10th March 2023

Best service all over Banks in UK

Happy to be a customer of Metro bank, never ever faced any issues related to the service, special thanks for metro bank for service working all 7 days. Reviewed on: 10th March 2023

I highly recommend Metro bank

Online banking is easy. Telephone support is always very helpful and knowledgeable. When I do go into branch, they are very smiley people! What else do you need? Oh yes, I wish I could buy their pens from somewhere!!! Well done Metro Reviewed on: 10th March 2023

Customer service

Good customer service. Friendly staff. Long working hours. Reviewed on: 10th March 2023

Great bank never had any issues

Always get what I need to do done Reviewed on: 10th March 2023

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