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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

NA

4
He is the Bank that solve problem in minute and you get solutio. Reviewed on: 10th March 2023
Fausstin Mabiala's avatar
Fausstin Mabiala

Great service

5
Nice customer care.great service as well Reviewed on: 10th March 2023
Flavian's avatar
Flavian

Best one

5
The best in the uk very good service and friendly Reviewed on: 10th March 2023
Giorgos Pitousis's avatar
Giorgos Pitousis

No hassle banking

5
Tidy as they come metrobank is the place to do your banking Reviewed on: 10th March 2023
Marko's avatar
Marko

Friendliest bank

5
Best friendliest bank I ever been with Reviewed on: 10th March 2023
Joe Jakabfi's avatar
Joe Jakabfi

Amazing bank

5
I never had anything wrong the staff awe amazing and so respectful Reviewed on: 10th March 2023
Matt Blythe's avatar
Matt Blythe

Great service

5
Great customer service, always available to assist the customer. Reviewed on: 10th March 2023
ezequiel neto's avatar
ezequiel neto

The team in branch are very efficient

4
Every time I have had an issue they have dealt with it quickly and efficiently Reviewed on: 10th March 2023
Vibrant Beauty's avatar
Vibrant Beauty

You can't beat a face to face meeting

5
In person discussion, long opening hours, instant response to difficulties such as needing a replacement card, sets this bank apart, at least where I live. Reviewed on: 10th March 2023
Victor's avatar
Victor

Helpful and easy to use

5
Good customer service ! Very secure online banking Reviewed on: 10th March 2023
fatumogheleh@gmail.com's avatar
[email protected]

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