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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy banking

Great customer service , staff are always friendly, helpful @ welcoming. Reviewed on: 10th March 2023

Metro Bank Great rating

Never had a problem, bank is open when I need it late or weekends ( unlike a lot of other banks), a very good app for all my online banking and staff are brilliant with any problems I might have. Reviewed on: 10th March 2023

Excellent bank

Friendly, helpful and open when all other banks are closed! I don't think the staff ever go home!! Reviewed on: 10th March 2023

Best Bank

Staff are very helpful, professional and friendly Opening hours and days are flexible to everyone Opening up an account is not a hassle as long as you have the required documents Reviewed on: 10th March 2023

So helpful

When you ring you get a real person there so helpful and would and do try there best to help no matter the situation Reviewed on: 10th March 2023

Very reliable and on point bank

They have always helped me within minutes of costumer services Reviewed on: 10th March 2023

Perfect service

All staff is perfect and very helpful Reviewed on: 10th March 2023

Simple and easy

Love Metro Bank and it's app and online services. Very easy to use and great feel. Reviewed on: 10th March 2023

very quick response and always welcoming

quick loan approvals best team work waiting time is very less staff friendly and helpful Reviewed on: 10th March 2023

Current account use.

When you want a simple current account without any issues, Metro Bank help accommodate this. Reviewed on: 10th March 2023

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