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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Friendliest bank

Best friendliest bank I ever been with Reviewed on: 10th March 2023

Amazing bank

I never had anything wrong the staff awe amazing and so respectful Reviewed on: 10th March 2023

Great service

Great customer service, always available to assist the customer. Reviewed on: 10th March 2023

The team in branch are very efficient

Every time I have had an issue they have dealt with it quickly and efficiently Reviewed on: 10th March 2023

You can't beat a face to face meeting

In person discussion, long opening hours, instant response to difficulties such as needing a replacement card, sets this bank apart, at least where I live. Reviewed on: 10th March 2023

Helpful and easy to use

Good customer service ! Very secure online banking Reviewed on: 10th March 2023

Excellent Banking experience

Easy to use and well secured banking app. Excellent customer support both at the branch and online banking Reviewed on: 10th March 2023

Amazing

Helpful, easy and reliable! Would recommend to anyone Reviewed on: 10th March 2023

Best Bank

When I call, they answer in a few rings. They are very professional and polite. Reviewed on: 10th March 2023

Easy banking

Great customer service , staff are always friendly, helpful @ welcoming. Reviewed on: 10th March 2023

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