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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great flexible hours

5
Flexible hours and more in store services Reviewed on: 10th March 2023
Jacstewart Stewart's avatar
Jacstewart Stewart

It's my pleasure to be the part of this bank

5
So it was a best experience I ever have so far Reviewed on: 10th March 2023
Ahsan Hamad 's avatar
Ahsan Hamad

Always smiling and super friendly in branch

5
Staff in Staines branch are amazing- always remember you and make it a very personalised experience. Thank you Reviewed on: 10th March 2023
Miki Smiz's avatar
Miki Smiz

British bank awards

5
Good bank easy to manage and precise Reviewed on: 10th March 2023
Hawi's avatar
Hawi

Metro bank is different to all the rest

5
Metro are personal different happier than most other banks to deal with. Everything is super easy. From setting up an account to getting a card replacement same day etc. customer service is the best Reviewed on: 10th March 2023
Mag L's avatar
Mag L

Excellent

5
Very quick service and easy to deal. Reviewed on: 10th March 2023
Naresh's avatar
Naresh

Excellent

5
Great support team, efficient and effective. Overall just had a great experience opening account with them, and their after service are also great. Reviewed on: 10th March 2023
Cohen Roux's avatar
Cohen Roux

Best

5
Very good bank.specially matro bank service is very nice and first.They treat customers very well. I once lost my bank card but after going to the bank they gave me a new card within five minutes but It takes three to four days in other banks. Overall matro bank is very good Reviewed on: 10th March 2023
Tanvir's avatar
Tanvir

The best bank

5
I have been a client of Metro Bank for 3 years now and I am very happy with absolutely everything Reviewed on: 10th March 2023
Veselka 's avatar
Veselka

Very efficient service.

5
They attend to you in no time when you need them. Reviewed on: 10th March 2023
S ADEYEMI 's avatar
S ADEYEMI

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