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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Flexible and reliable

Never have any issues with them. Always on the ball to help get my problems sorted in no time! Reviewed on: 10th March 2023

Best Bank

Like banking used to be back in the day. Everything is made so simple. Everybody knows their job. Everything works like clockwork. Reviewed on: 10th March 2023

Very fast and easy

Since I opened de account with Metro I never had any problems. They do the work in the same day! Reviewed on: 10th March 2023

Great flexible hours

Flexible hours and more in store services Reviewed on: 10th March 2023

It's my pleasure to be the part of this bank

So it was a best experience I ever have so far Reviewed on: 10th March 2023

Always smiling and super friendly in branch

Staff in Staines branch are amazing- always remember you and make it a very personalised experience. Thank you Reviewed on: 10th March 2023

British bank awards

Good bank easy to manage and precise Reviewed on: 10th March 2023

Metro bank is different to all the rest

Metro are personal different happier than most other banks to deal with. Everything is super easy. From setting up an account to getting a card replacement same day etc. customer service is the best Reviewed on: 10th March 2023

Excellent

Very quick service and easy to deal. Reviewed on: 10th March 2023

Excellent

Great support team, efficient and effective. Overall just had a great experience opening account with them, and their after service are also great. Reviewed on: 10th March 2023

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Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10579)

Flexible and reliable

Best Bank

Very fast and easy

Great flexible hours

It's my pleasure to be the part of this bank

Always smiling and super friendly in branch

British bank awards

Metro bank is different to all the rest

Excellent

Excellent

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

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