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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best

Very good bank.specially matro bank service is very nice and first.They treat customers very well. I once lost my bank card but after going to the bank they gave me a new card within five minutes but It takes three to four days in other banks. Overall matro bank is very good Reviewed on: 10th March 2023

The best bank

I have been a client of Metro Bank for 3 years now and I am very happy with absolutely everything Reviewed on: 10th March 2023

Very efficient service.

They attend to you in no time when you need them. Reviewed on: 10th March 2023

quick and efficient service from metro bank!

when i needed my current and credit card account open, went in store, got a background check and card printed all within an hour. saves me lots of time and hassle Reviewed on: 10th March 2023

The most user-friendly, dedicated and reliable bank in the UK

Right from opening my account, it’s been a very swift, very reliable, trustworthy and user-friendly experience and I can’t, but say this is the first bank that takes the customer as the centre-point of all their services; far from the other profit-seeking banks. At every point, customers are attended to and all concerns channeled and sorted within few minutes. Cash points have never failed and I’m so pleased to be a MetroBank customer. Pure and simple. Reviewed on: 10th March 2023

Perfect bank for anyone including young people

Been with metro bank since 16 years of age, and no problems ever Reviewed on: 10th March 2023

The bank of the future

Metro bank is the only bank that is open on a Sunday in my town. Excellent Reviewed on: 10th March 2023

Reliable Bank

Metro has good customer service, with helpful staff. The banking app is straightforward to use and seems secure. Reviewed on: 10th March 2023

Best Bank I Have Ever Had

Since I joined as a customer of Metrobank I have received excellent service, help whenever its needed and great opening hours with attentive friendly staff. What more could you want? Other banks should learn from this brilliant bank. Thank you. Reviewed on: 10th March 2023

Best Bank

Best customer service Best query resolution They go far and beyond your query They strive to make you comfortable They offer drinks Equal treatment for all customers I have never finished a conversation whether in shop or on the phone without my problem being sorted satisfactory. Reviewed on: 10th March 2023

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