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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank in all services

Effective communication ready to help always Reviewed on: 10th March 2023

Great to have the access on the street

Other banks take note.... keep your branches open Reviewed on: 10th March 2023

The Best

Always there whenever and always provides the best service Reviewed on: 10th March 2023

Truly the BEST bank

I have been with Metro Bank since almost the very beginning! I cannot recommend it enough! Easy communication, long opening hours, instant card printing, friendly and helpful staff... the benefits are many! If it wasn't for the language barrier, I would have brought you many more customers, but I understand why there is such a requirement - because this bank is PERSONAL! Well done, guys! Please keep expanding! Reviewed on: 10th March 2023

Best bank ever

Customer service above expectations always friendly and ready to assist with any problems Reviewed on: 10th March 2023

Straightforward and personal

Best and friendliest customer facing people in the branches and online. I can call into the branch before I go to work and at weekends. That’s a real benefit. Reviewed on: 10th March 2023

Excellent customer services

Best bank, they are open 7 days a week ,customer services are brilliant no queues on the phone i have never waited , when you walk in the bank you can see they are willing to help and also the online banking and the app is bang on the best i had so far Reviewed on: 10th March 2023

Very very good service

Very good service, the staff will answer all my queries. Reviewed on: 10th March 2023

Ease of use

The bank and the app says ' I'm the legend ' Reviewed on: 10th March 2023

A refreshing bank

Great communication, brilliant opening hours, always fast and friendly service. Reviewed on: 10th March 2023

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