Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank ever

Customer service above expectations always friendly and ready to assist with any problems Reviewed on: 10th March 2023

Straightforward and personal

Best and friendliest customer facing people in the branches and online. I can call into the branch before I go to work and at weekends. That’s a real benefit. Reviewed on: 10th March 2023

Excellent customer services

Best bank, they are open 7 days a week ,customer services are brilliant no queues on the phone i have never waited , when you walk in the bank you can see they are willing to help and also the online banking and the app is bang on the best i had so far Reviewed on: 10th March 2023

Very very good service

Very good service, the staff will answer all my queries. Reviewed on: 10th March 2023

Ease of use

The bank and the app says ' I'm the legend ' Reviewed on: 10th March 2023

A refreshing bank

Great communication, brilliant opening hours, always fast and friendly service. Reviewed on: 10th March 2023

Metro - family bank

Always friendly staff any branch you go to. Always helpful. Easy handling and straightforward. Reviewed on: 10th March 2023

Best

Very reasonable and helpful whenever in need of help are advise Reviewed on: 10th March 2023

Excellent service

Instant card replacement, no charges for use abroad, very polite and helpful staff. Reviewed on: 10th March 2023

24/7

Always open 7 days a week, Always polite Instant renewal of bank cards Opening hours longer than any bank. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Kroo 4.88 from 5941 reviews
Under 16s account
from Monzo 4.97 from 942 reviews
Student Account
from NatWest 4.30 from 89 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.90 from 484 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub