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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Best

Very reasonable and helpful whenever in need of help are advise Reviewed on: 10th March 2023

Excellent service

Instant card replacement, no charges for use abroad, very polite and helpful staff. Reviewed on: 10th March 2023

24/7

Always open 7 days a week, Always polite Instant renewal of bank cards Opening hours longer than any bank. Reviewed on: 10th March 2023

Efficient banking experience

I joined Metro Bank initially for business banking in 2020 and there customer service I found to be very helpful and efficient. There products and customer service has impressed me to open a current account with in the year of opening a business banking account. Which made perfect sense to do. May there customer service remain a prominent service to there business. Well Done Metro Bank Reviewed on: 10th March 2023

The bank that gives you everything

Easy to use your card abroad for cash Reviewed on: 10th March 2023

Absolutely pleased with service

Very helpful and friendly staff..Always ready to help. Definitely I can recommend Metro bank for business..Thanks Reviewed on: 10th March 2023

Easy Banking

There at a time that suit its customers not itself. Reviewed on: 10th March 2023

So easy to bank with

Unlike other banks easily accessible! So friendly and helpful Reviewed on: 10th March 2023

Great bank

Never had a problem with this bank Reviewed on: 10th March 2023

Best bank

Good service and polite customer service Reviewed on: 10th March 2023

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