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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Issuance of debit credit

Excellent for reception of customers, solving their issues, and giving debit cards there and then Reviewed on: 10th March 2023

High quality Service

Very welcoming and high professional staff. Reviewed on: 10th March 2023

Fast in resolving problems,

Whatever the issue with you account they respond quick and get to good result, Nice customer service in bank and on phone Reviewed on: 10th March 2023

5 star bank

Always helpful and money transaction is very fast. Reviewed on: 10th March 2023

Customer focused

So convenient with long opening hours including Saturdays and Sundays. Love to be welcomed into the back by name. Always made to feel like the bank’s most important customer. Reviewed on: 10th March 2023

Abi

Metro is the best bank I ever have Reviewed on: 10th March 2023

Great Bank

So nice to be able to visit the bank and be welcomed by excellent staff. Always there to help Reviewed on: 10th March 2023

Best customer service

The only bank which helped me to open an account when i was new in the uk Reviewed on: 10th March 2023

Highly recommend Metrobank for its superb service

Staff are courteous , knowledgeable and dependable. Reviewed on: 10th March 2023

Current account

Great account to have,great customer service and support,always there to help,will nominate the bank to family and friends Reviewed on: 10th March 2023

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