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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Best customer service

The only bank which helped me to open an account when i was new in the uk Reviewed on: 10th March 2023

Highly recommend Metrobank for its superb service

Staff are courteous , knowledgeable and dependable. Reviewed on: 10th March 2023

Current account

Great account to have,great customer service and support,always there to help,will nominate the bank to family and friends Reviewed on: 10th March 2023

A very very good bank

A very, very good bank. They attend to you promptly and are very supportive anytime you need their support Reviewed on: 10th March 2023

User Friendly Bank

The good thing is, it is the only bank available on weekends also and Timings of Bank will be very helpful even we can go and do bank works after Finishing our office timings. Reviewed on: 10th March 2023

They are very good bank

Metro bank are responsible and reliable bank in there services to customers. Reviewed on: 10th March 2023

Best in communication and good in resolving problems.

Everytime I had a challenge with my banking they are very eager to resolve it. They are opened everyday, giving me a flexible time which suits my schedule. Reviewed on: 10th March 2023

Totally accessible

Always available when needed and staff always at hand to help out Reviewed on: 10th March 2023

SERVICES

ALL THE SERVICES ARE GREAT EVEN I LIKE TO USE IT AND IN THE FUTURE AS WELL I WOULD LIKE TO USE MORE SERVICES Reviewed on: 10th March 2023

Wonderful

It’s absolutely wonderful, from quick transactions to friendly chats. Metro bank is here to help everyone! Reviewed on: 10th March 2023

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