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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank

Well, it was the first bank that opened its doors to me when I moved to the UK. I love the always kind staff the ability to always be able to give me the information I am looking for. I would have the opportunity to go to other banks but I remain loyal to Metro Bank! Reviewed on: 10th March 2023

Very good service and quick too.

Very happy with their service and customer care. Reviewed on: 10th March 2023

Most reliable bank

Staff are so friendly and accommodating. They have longer hours to serve clients Reviewed on: 10th March 2023

Reliable

I have an account in Metro bank since 2015. I have never faced any issues. My accounts are always be safe. Reviewed on: 10th March 2023

The bank that meets customers needs!

The first bank in many years to put their customers needs first - but staff a very close second in terms of training and development. Every single time I have contacted Metro I have received excellent service and things happen as agreed afterwards. A rare quality indeed. Reviewed on: 10th March 2023

Fantastic!!

I've been with Metro bank for years, Never had an issue. Fantastic service followed by a fantastic app !!!. Reviewed on: 10th March 2023

Mrs

great service and you are a wonderful bank. I am very happy to be your customer. keep being the best Reviewed on: 10th March 2023

The best

A good bank e staff is the best for help the customer Reviewed on: 10th March 2023

I was introduced by family member

Very good bank open on Sunday very good I don't have to wait long for my card it was print in store Reviewed on: 10th March 2023

I love visiting metro bank

Great customer service , staff are very friendly Reviewed on: 10th March 2023

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