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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Love the way they operate the house

Very very flexible bank in the high street. Really love this bank Reviewed on: 10th March 2023

Perfect

I love this bank...perfect.. Wonderful..easy.. Reviewed on: 10th March 2023

Perfect.Excellent.

Everything is fine.Very good.Staff are kind and helpful. Reviewed on: 10th March 2023

Only thing better than the service is the staff

The app is fantastic, and whenever I need to do anything in person, the staff at the branches are wonderful. Reviewed on: 10th March 2023

excellent bank

always helpful staff and caring. i really enjoy my visits. Reviewed on: 10th March 2023

10/10

On every occasion I have used the bank, I have been pleased with the friendly greeting and professional ability of the staff. Most other banks could take lessons from you. A joy to use. Reviewed on: 10th March 2023

Good bank

I needed to open a joint bank account and metro helped in the best way possible. Reviewed on: 10th March 2023

Perfect for use in Europe

The best debit card for use in Europe Reviewed on: 10th March 2023

Personable staff, account card printed off in a mere visit to the branch.

I was able to open an online account as the system was so accessible and even though I had never opened an online account independently prior to this. The Internet messages afterwards was unexpectedly relevant and useful, providing the name of the manager, address, etc. and extending such welcome and support without request and prompt. Immediately, the customer feels assured and excited to be at Metro Bank. On my subsequent visit to the branch, I encountered the same helpful, effective, efficient and accessible approach wherein a young banker led me through the process of downloading the app and accessing details of my account so effectively that for the first time ever, I am confident to monitor an account with ease; all the 'hotspots' leading to very useful data. I received my bank card on the same visit, printed off in minutes, no sweat! What a Bank! Reviewed on: 10th March 2023

Good Support Services

Always good and dependable service with All necessary backup and support services Reviewed on: 10th March 2023

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