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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Amazing customer service

Metro bank is one of the best leading banks in the UK in my eyes beating all others with customer service and how they make every customer feel special Reviewed on: 10th March 2023

Good experiences overall

I usually have a good experience when I visit the bank and their interest rates are really good. However, there is always a massive queue as their branches are always understaffed and the staff in them don't seem to be trained properly as it takes them ages to do simple tasks like printing a new card. Reviewed on: 10th March 2023

Long term customer

Joined metro for business banking and subsequently moved my personal accounts here too. Excellent service every single time we interact. Beats every other UK bank hands-down. Reviewed on: 10th March 2023

Yh

Couldn’t be more happier with metro Reviewed on: 10th March 2023

Very easy and assessable at any time

I have had no problems with metro bank they have resolved issues on the same day with no issue Reviewed on: 10th March 2023

Metro bank experience

It is the best bank which I have been with it as all the features make it incredibly easy to use Reviewed on: 10th March 2023

Good service

Open early and close late.Overall Best service they are doing Reviewed on: 10th March 2023

best bank ever

Since I opened my metro bank I have never had any issues with them. Best feature I like is the online banking, so easy to use and straightforward. 5star experience. Reviewed on: 10th March 2023

Good

I like it very much because it is too good for.me Reviewed on: 10th March 2023

Good Service, Really fast and completely different from old banks

Setting up a new account is very easy and done in minutes on your phone, then nipped into the bank and got a card, pin all within 30 mins and ready to go. Reviewed on: 10th March 2023

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